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Uninterrupted Operations

Zero-Downtime Assurance for Your Venue

Vanguard Gaming Engineering provides comprehensive Annual Maintenance Contracts, ensuring peak performance and eliminating revenue loss from hardware failures.

Performance Guarantees

Metrics That Matter: Our Commitment to Uptime

2-Hour

On-site Dispatch

99.9%

Guaranteed Uptime

OEM

Component Availability

Explore Dedicated
Tailored Coverage

Select Your Operational Advantage

Priority Response

24/7 Dedicated

Expedited on-site service, scheduled preventative checks, and direct access to our technical support team.

Prioritized on-site dispatch, dedicated technical account manager, and proactive monitoring with immediate resolution.

Standard Coverage

Routine preventative maintenance, remote diagnostics, and essential hardware lifecycle management.

Request Custom SLA

Engineer Your Zero-Downtime Future

Partner with Vanguard to define precise service level agreements tailored to your venue's unique operational demands and hardware infrastructure.